Wigal Vision is completely aware of the reliance on us by our users and the duty to keep their information private. We believe transparency and choice provide users with meaningful options regarding the information they supply to FROG as well as information about the data we collect when they use our products and services. When using Frog, we will handle your personal information in accordance with our Privacy Statement. When you registered for our service, you consented to this policy. We reserve the right to change this policy at any moment by publishing a new version online and notifying you via email. You agree to the processing of Your personal data by Us when You use the Site and Services.
Generally, we gather or maintain the following types of data:
We obtain account information from You when you register with Our Site; this information is referred to in this Privacy Policy as "Customer Registration Data." The customer registration data we gather from you consist of your name, your company name, your email address, your phone number, and other necessary contact details. It also contains information about the services. Users generate passwords, and the usernames they use to access their account information on the website.
We keep track of and store user-provided and user-uploaded data, which we refer to as "Customer Message Recipient Data" in this privacy statement. This can include the names and contact information of Our clients. Furthermore, Customer Message Recipient Data pertains to individuals or organisations that have chosen to receive SMS, email, or other types of communications from Us and may include name, email address, contact information, and other details.
Additionally, we may collect feedback from our users via pop-up surveys, where users can decide whether or not to participate. In this privacy statement, we refer to this information as "Customer Survey Data." Through this, we gather consumer feedback on how they perceive the system, how they will grade the system, how simple it is for them to use, and how they would most effectively recommend it to a friend.
We reserve the right to use any personal information we obtain and maintain for the following purposes:
We may contact you for marketing and promotional reasons via phone, regular mail, email, or SMS using the contact information you have provided to us.
To manage requests and payments, to answer questions concerning accounts, payments, or requests from Our Users, and to connect with them.
To provide the Services that our Users have requested. We may include some marketing and promotional services in the services we provide, such as sending or assisting with the transmission of communications on behalf of and at the request of Our Users. In certain circumstances, Our Subscribers/Users are in charge of the correspondence's content.
To answer any queries you may have.
Without the subscriber's prior consent, we never trade personal information, including subscriber registration data and subscriber message recipient data. However, we reserve the right to release the data we store or gather, including personal information, without your permission as follows:
If We have reason to believe it is necessary to do so in order to investigate, stop, or take action regarding illegal activity, suspected fraud, situations involving potential threats to the safety of any person, or violations of the Agreement or Privacy Policy, We may disclose the information We collect from You. Any time personal or otherwise private information is disclosed, you will be notified in advance.
We may share the data we obtain from you with our service partners, network and data storage facilities. Additionally, we have a live chat representative to help us with customer care, customer relationship management, online advertising management, internal system monitoring, and performance services. These third parties are confined to using such data only as instructed by Us under strict confidentiality and are expected to protect the confidentiality, integrity, and availability of personal data.
You have an option to be included in our mailing list to receive newsletters highlighting marketing or promotional emails from us. You can subscribe by registering with your email if your email address is not on our list of subscribers or users or if you have not given it to us to specifically contact you. Those who have chosen to accept such SMS, emails, or other electronic messages, or with whom subscribers have a prior connection authorising such contact, may receive commercial messages from Subscribers via Our Services.
Please inform support@wigal.com.gh right away if you have received an email from us to which you are not the intended recipient so that we can get the email deleted and unsubscribe if you don't want to receive such emails.
We employ planned, systematic methods that are within the realm of commercially reasonable practice to guarantee adequate data security with regard to confidentiality, integrity, and availability in connection with the processing of personal data.
The username (phone number) and password required to access each User's account are specific to them. We place a high priority on the protection of Your personal data.
We use secure socket layer technology to encrypt the sensitive/confidential information you input on our registration forms, such as your password (SSL).
By entering into your user accounts and editing your account information, you can access and modify any contact information that we have obtained from you. Additionally, individuals have the right to request access to and alteration of any personal information we may have about you. As long as your account is open and active or as long as it's necessary to offer you services, we'll keep your information on file.
Contact Us at support@wigal.com.gh if you want to close your account or ask that we no longer use your information to deliver your services. We will only keep and use your information as long as it's necessary to fulfil our obligations under the law, settle disagreements, and uphold our agreements.
We do not keep your data for any longer than is necessary to fulfil the terms of the agreement after signing up with us.
You have the right to know the personal information we have about you and to have any incomplete, incorrect, unnecessary, or outdated personal data on the site deleted or updated, provided you gave us the necessary information.
You have a right to request that we stop processing your personal data for direct marketing or market research purposes.
Your withdrawal of consent to process your personal data, however, has no retroactive effect. If you opt out of receiving marketing and other communications from us, we may still send you critical service alerts or contact you for these purposes.
We retain the right to update this privacy statement. If we change this policy, emails will be sent to you about it, it will be posted on our web pages, and, if the changes are significant, we will provide a more prominent notice (including notification in your account interface or SMS notification). The effective date of each revision of this policy will be displayed at the top of the page, and previous versions will be archived for your inspection.
Please feel free to get in touch with us through our website or email support@wigal.com.gh or by writing to us if you have any inquiries about our Policy.
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